POLKASPOTS

Archive for January, 2011

Static IP not required for content filtering

Posted on: by Simon Morley No Comments

You no longer need a static public IP address to use the PolkaSpots Content Filtering Service. Good news for all our customers.

All PolkaSpots Supafly Wi-Fi Hotspots will now be content filtered to make sure your customers aren’t breaking the law at your venue.

For advanced users or those that need to allow / block specific sites, our premium content filtering service is still available and gives you access to login and modify your own policies. Plus there’s time-of-day filtering and graphical reporting.

White Label Wi-Fi Hotspot Service

Posted on: by Simon Morley No Comments

Personalised Wi-Fi Hotspot login pages to match your business

You can personalise your Wi-Fi Hotspot login pages so your customers feel at home when they’re using your Supafly Wi-Fi Hotspot Service.

You can even integrate these with your own website. Here are a few examples:

Wi-Fi Hotspot Support

Posted on: by Simon Morley No Comments

Everyone gets a little stuck from time to time and we realise happy customers stem from excellent customer service.

The Supafly Wi-Fi service is already fully supported by phone, email and twitter and we’ve just started a community driven support service, powered by Get Satisfaction.

You can reach our support pages by visiting getsatisfaction.com/polkaspots

Alternatively, look for the little feedback buttons on all our login pages and websites. Like this one:

On our Get Satisfaction pages, you can browse through common problems, support tickets and leave us feedback. Or, ask one of our support members a question directly.

After all, our service can only improve with your help.

A Fresh Approach for PolkaSpots Wi-Fi

Posted on: by Simon Morley No Comments

To celebrate the arrival of 2011, we’ve launched a new website, rolled out new login screens across our Wi-Fi Hotspot Network and we’ve moved our support pages out on to the community driven Get Satisfaction service. We’ll talk more about Get Satisfaction later.

PolkaSpots Supafly Wi-Fi

BBC Click Cover Zambian Wi-Fi

Posted on: by Simon Morley No Comments

In November 2009, I travelled over to Zambia to help a local co-operative set-up their PolkaSpots Wi-Fi Hotspot service. Macha Works are rolling-out a pioneering network of satellite Internet connection with the ultimate aim of ‘connecting Africa’.

The BBC have just covered the story. You can watch the video here.

What happened to 2010?

Posted on: by Simon Morley No Comments

What on earth happened to 2010? Another year’s slipped by and looking back, a lot has happened over the last 12 months, mostly good as well.

But we never look back – life’s moving forward and so is PolkaSpots Supafly Wi-Fi. Despite the recession, we’re at a turning point for the business and hope to have some very exciting announcements for you over the next few months.

We hope you all enjoyed your holidays and look forward to catching up with you soon. Hopefully 2011 will be a good year for all of us!

Simon

No more Internet Explorer 6

Posted on: by Simon Morley No Comments

We’ve taken the bold move to block Internet Explorer 6 (IE6) users from using the PolkaSpots Supafly Wi-Fi Network.

It wasn’t a decision we took lightly. Our customers’ security is a major priority at PolkaSpots and the vulnerabilities found in IE6 were far too great to continue supporting it.

Old browsers, especially IE6, that haven’t been upgraded are likely to have security vulnerabilities that attackers can exploit.

It’s not just about the person using the old browser we were worried about – it’s all the users at the Hotspot – we need to think about the bigger picture.

For 284 days of 2006, IE6 had a substantial number of un-patched flaws that were being exploited and probed by hackers, viruses, malware and spyware. We found that these flaws were significantly decreasing network performance as well and putting other customers at risk.

As a result, on January 1st 2011, we’ve disallowed access for all IE6 users. The solution is to upgrade to a more secure browser:

Some corporate users are still on the older browser, we still don’t understand why considering the massive security risks…

You can download Firefox for free on all PolkaSpots Supafly Wi-Fi Hotspots.

If you have any questions, please contact support [at] polkaspots dot com or post a question on our Wi-Fi Hotspot support pages…